One month's notice on every plan · No tie-in, no exit fee
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Monthly plans

Predictable monthly pricing for the things that need looking after continuously: your people, your hosting, your website and your development capacity. One-off project prices are on the services page.

Managed IT support

Per-user support plans

Priced per user per month, minimum five users. All plans include unlimited remote helpdesk during business hours.

Essential

€29 / user / month

For small teams that mainly need things to keep working.

  • Unlimited remote helpdesk, 09:00–18:00
  • Operating system and application patching
  • Managed antivirus and device monitoring
  • Microsoft 365 user administration
  • Next working day response target
  • Monthly ticket and patch report
Enquire about Essential

Complete

€69 / user / month

For regulated or security-sensitive environments.

  • Everything in Advanced
  • One-hour response on priority-one incidents
  • Extended cover 07:00–21:00, Mon–Sat
  • Security awareness training and phishing tests
  • Cyber Essentials maintenance support
  • Documented incident response playbooks
  • Named technical account manager
Enquire about Complete

On-site attendance within the M25 is included on Complete, charged at €89 per hour on Essential and Advanced. Add-ons: server management €79 per server per month, network device management €19 per device per month, mobile device management €7 per device per month.

Hosting & care

Managed hosting and website care

UK and EU hosting regions, daily backups and a tested restore procedure on every tier.

Hosting Starter

€19 / month
  • One website, 20 GB SSD storage
  • Free SSL certificate and CDN
  • Daily backups, 14-day retention
  • 99.9% uptime target
  • Five mailboxes
Choose Starter

Application Hosting

€159 / month from
  • Containerised application, autoscaling
  • Managed database with point-in-time recovery
  • Log retention and metric dashboards
  • Deployment pipeline maintained by us
  • Quarterly disaster recovery drill
Discuss requirements
Care plans — ongoing maintenance for sites, stores and apps
PlanIncludedChange bankPrice
Website Care — Basic CMS and plugin updates, uptime monitoring, monthly backup check 1 hour / month €89 / month
Website Care — Plus Adds performance tuning, broken link checks, monthly analytics summary 3 hours / month €169 / month
Store Care E-commerce platform updates, payment gateway checks, feed monitoring 4 hours / month €209 / month
Application Care Dependency and security updates, error triage, release management 6 hours / month €329 / month
Incident Response Retainer Priority access, documented playbooks, quarterly drill On call From €279 / month
Development capacity

Retainers and hour banks

Buy capacity rather than a project when the roadmap is still moving. Unused hours roll over for one month.

Development and consulting capacity
OptionScopeEffective ratePrice
Hour bank — 10 hoursDevelopment, support or consulting, valid 6 months€72 / hour€720
Hour bank — 25 hoursPrioritised queue, valid 9 months€64 / hour€1,600
Hour bank — 50 hoursPrioritised queue, valid 12 months€60 / hour€3,000
Part-time developer80 hours per month, fortnightly demos€52 / hour€4,160 / month
Dedicated developer160 hours per month, full sprint cadence€46 / hour€7,360 / month
Dedicated team of threeTwo developers and a part-time lead€43 / hour€20,000 / month
Fractional CTOTwo days per month, architecture and vendor oversight—€1,390 / month

Included on every plan

  • One named contact who knows your environment
  • Written monthly report, not just an invoice
  • Documented systems inventory kept current
  • Thirty days of defect fixes on anything we build
  • Month-to-month rolling term with one month's notice
  • Transparent change bank: unused time visible, never silently lost

Common questions

Is there a minimum contract?

No. Plans run month to month with one month's notice. We would rather keep you by doing good work than by holding a contract.

Can we mix plans?

Yes — for example Advanced support for staff, Hosting Business for the website and Store Care for the shop. Mixed engagements over €579 per month attract a 10% discount.

How is the user count measured?

By active named users at the start of each month. Leavers are removed on the next invoice; joiners are pro-rated from their start date.

Not sure which plan fits?

Tell us your headcount and what you run. We will recommend the smallest plan that covers you properly — and say so if you do not need one at all.